Frequently asked questions

FAQ before grooming or daycare

If the answer is not here, send a photo of your pet and describe what you need. That helps us recommend the right service.

Grooming

How often should a dog visit grooming?

It depends on breed, coat type and home care. Many dogs benefit from regular care every 6-10 weeks, but the best rhythm is decided after seeing the coat.

Can a heavily matted coat always be brushed out?

Not always. If mats sit close to the skin or cause pain, a shorter cut can be safer. We discuss that decision before starting.

Do you offer hand stripping?

Yes, hand stripping is for suitable breeds only. The price depends on size, coat condition and the amount of work.

Daycare

What does a dog do in daycare?

The day can include play, walking, rest, supervision and feeding according to the owner's instructions during full daycare.

What needs to be in place before daycare?

The pet must be microchipped, registered, vaccinated and protected with parasite prevention. We also need to know behavioural and health details.

Can daycare be combined with grooming?

Yes, daycare and grooming can be combined when the schedule allows. Please mention this in the enquiry.

Booking and prices

Can I book online?

Yes — click "Book a time" on any page, pick a service, date and time, and leave your contact details. You can also book by phone or email if you prefer.

Why are many prices listed as starting prices?

Coat condition, pet size, temperament and service duration can change the amount of work. A clear starting price helps avoid surprises.

Contact

Did not find the answer?

Write directly and add a photo if possible. We will answer based on the specific service.